Our Mission/How We Work

Our Mission

Our goal is to provide your child with the finest possible comprehensive dental care in a comfortable and caring environment, as the foundation for a lifetime of healthy smiles.

How We Work

The regular office hours of Pediatric Dentistry Associates, LLC are Monday through Friday 9am-5pm. 

During these hours, we look forward to serving you, answering your questions and assisting you with scheduling appointments.

Our Pediatric Dentists are available to respond to true dental emergencies through our 24-hour answering service.

Appointments

The best time for an appointment is earlier in the day rather than after school when younger children need rest and older children need to be active physically. Most educators understand this and make allowances to excuse children from classes for dental visits.

Appointments are important commitments made between you and our staff to ensure that your child receives proper dental care. We take this commitment very seriously. In fact, the only commitment we hold higher than being on time for appointments is when we have to provide emergency care to a child in distress who does not have a scheduled appointment.

To change an appointment, we ask that you give the office at least 72 hours notice so we can contact the parents of other patients waiting for dental care. We’ll be happy to reschedule your child’s visit for a more convenient time. This office reserves the right to charge a fee for appointments broken without sufficient notice.

Insurance

Many patients have dental insurance to help defray the cost of treatment. We participate in nearly all indemnity dental plans, and are happy to help you with your claims.

If you are covered by a dental insurance plan, please bring the necessary forms and information to the office and we will help you expedite the filing of your claims.

It is our policy that parents have the final responsibility for payment of their children's fees, and we require payment of procedures at the time of service.

  

991 State Street | New Haven, CT 06511 | P: 203.787.3669 | F: 203.785.8416 | Hours: Mon-Fri 9-5pm
149 Durham Road #33 | Madison, CT | P: 203.245.1454